Giving power and confidence back to skilled Latina migrant women
Las Breakers — Breaking Barriers, Building Futures
Background
Highly skilled Spanish-speaking migrant women were landing in unqualified jobs in Australia and New Zealand, not for lack of talent, but for lack of local experience, English confidence, and guidance built for them specifically. I co-founded Las Breakers to close that gap, working across Miro, Adobe XD, Photoshop, and Notion.
A growing number of Spanish-speaking migrants in Australia and New Zealand were ending up in low-skilled jobs despite holding strong professional qualifications. The reasons ranged from language barriers and visa constraints to systemic and cultural challenges, but the outcome was consistent: very few could access roles that matched their skills. It's a broader underemployment problem inside an educated, motivated migrant community.
The challenge
Why was this happening, specifically? What were the real barriers keeping qualified Spanish-speaking migrants out of professional roles? The causes sit across social, cultural, and policy factors, and without a genuinely user-centred understanding of lived experience, it's nearly impossible to design something that actually helps rather than just gestures at the problem.
Audience: Spanish-speaking women, predominantly but not exclusively, who want to thrive professionally in Australia and New Zealand.
What the research surfaced
To understand the emotional and practical weight of this journey, I conducted seven in-depth interviews, all in Spanish, with migrant women aged 25 to 35, currently in Australia, holding a valid work visa, and already skilled and professionally qualified. Being a migrant myself gave me access to a network willing to be honest about it.
"I knew beforehand that finding an office job with a working holiday visa, a foreign last name, and not having a way to prove my English skills would be super difficult."
Main findings:
- Lack of local experience was the most cited barrier, treated by employers as a critical missing requirement despite strong overseas experience
- Visa limitations created uncertainty for both employers and applicants, and it hit confidence hard during the search
- Every participant had migrated to grow personally and professionally; migration itself was the challenge they'd chosen
- Underemployment was a survival strategy. All seven took non-professional jobs to get by, and most were still stuck there
- 4/7 stopped their professional search altogether because it was too difficult and too unresponsive
- 7/7 described a loss of confidence, increased stress, and social pressure
- 2/7 were working in their professional field, one temporarily, one permanently
Personas
I originally designed the research around two contrasting personas: one who'd successfully transitioned into a professional role, one who hadn't. It became clear those who'd already succeeded weren't the primary audience, though they added useful context. The focus shifted to two personas defined by migration stage.
Karla, the undiscovered talent. 30, based in Sydney. Former Marketing Manager in Colombia, currently working as a waitress. Eight months into a skilled work visa. Wants a professional marketing role and a long-term career in Australia. Frustrated by zero responses, constant requests for "local experience," and feeling undervalued. Motivated by wanting to contribute her actual skills and find stability.
Ana, the informed dreamer. 27, based in Bogotá. Finance professional on a Working Holiday Visa, planning to move to New Zealand in six months. Wants to understand the job market before she migrates and find a role that fits her finance background. Frustrated by uncertainty and lack of first-hand information. Wants a clear plan before she moves, not after.
Approach
Value Proposition Canvas
I mapped Karla and Ana's pains against meaningful solutions, focusing on pain relievers that felt genuinely useful rather than generic:
- Networking opportunities and market-specific knowledge for Australia and New Zealand specifically
- English-free conversation meetups, to build community without adding language pressure
- Introductions to companies open to short-term contracts, with plain explanations of how the local job market actually works
- CV and application support, with feedback calibrated to local expectations
- Interview prep workshops focused on confidence and cultural norms, not just technique
Competitive analysis
The gap was clear: nothing existed specifically for Spanish-speaking women navigating a professional transition into Australia or New Zealand. General migration resources and career workshops existed, but nothing spoke to this community directly. That gap became the opportunity.
Problem statement and hypothesis
Problem statement: Spanish-speaking women who are migrating to Australia and New Zealand need better guidance, resources, and tools so they can currently being underutilised and reach their full potential.
Hypothesis: We believe that offering Spanish-speaking migrant women the tools to guide them to their professional career in Australia and New Zealand will provide them with empowerment and confidence.
MVP: testing the idea first
Rather than building a full guidance platform up front, I ran this Lean UX: a simple landing page to introduce the idea, test real interest, and gather early feedback before building anything more.
Success metrics for MVP validation:
- Landing page views, to gauge initial reach
- Sign-ups, to measure real willingness to engage, not just curiosity
- Facebook and LinkedIn page views, to track community traction
Design solution
Brand and visual identity
The name is a deliberate play on language. Las means "the" in Spanish. Breakers are the ones who challenge and dismantle preconceptions, who don't settle for what's expected of them.
To make the brand more than a service, we built a character: Olivia Breaker, a superhero symbolising empowerment, courage, and confidence, illustrated by Andrea Valdivia across a series of drafts. She embodies every woman who dares to break through the barriers society puts in front of her.
The visual identity paired modern typography for clarity and confidence with a serious-but-fun colour palette that balances trust with approachability, credible and warm at once, just like the women we were building it for.
Ideation and iteration
7 interviews, 50+ strategy meetings, 15+ design iterations.
Outcome
The unexpected launch
As we prepared to launch, COVID-19 hit, and like a lot of early-stage projects, ours got paused. We kept our success indicators in place regardless: sign-ups, organic growth, direct email responses, Hotjar heatmaps, Google Analytics traffic, and social engagement.
The response overwhelmed us. Deep down we believed in the idea, but like any passion project, there were nights of real doubt. The volume of messages, the feedback, the support from the community validated not just the hypothesis, but the reason we started it in the first place: to give voice, tools, and direction to a highly skilled, underrepresented community.
Learnings
Sigue tu corazonada. Listen to your heart. Getting hundreds of messages from women who needed this validated every late night spent on it.
Failure is the fear. UX makes it less scary. Having a co-founder helped me get past the paranoia. Talking through next steps together made every decision clearer.
Research is non-negotiable. I couldn't have landed on this solution without the women who trusted me with their stories. Research doesn't have a "right stage," it's useful at any point in the product's life.
Communication is the work. Being the one building something means communicating constantly, and then doing most of it yourself anyway.
Somos 21
A volunteer UX research initiative uncovering why Somos 21's platform was losing the people it was built for.
Read case study →